Reports - In Process
The Provider In Process report is a real-time listing, specifically of all active Client Providers currently in a state whereby the Provider application has been received by Gemini via CAQH download, directly returned from the Provider or User upload (Application Received Date); preliminarily deemed complete and currently attested and now in the data entry, primary source verification or QA review part of the process, along with status (see Reference - Gemini Status Definitions), identifying and other pertinent Provider information. As are all Gemini1 Reports, the Provider In Process report is downloadable into Excel and/or .CSV formats. Report pages are paginated in order to navigate through the report on-screen.
Field Selection - By clicking the "# items selected" drop down, the User may customize the report fields to be viewed both on the In Process report page, as well as downloaded if applicable.
Specify Date Range - By clicking in the Specify Date Range section, the User has the option to select a specific subset of applications currently in a Initial Credentialing in Process or Recredentialing in Process status (see Reference - Gemini1 Status Definitions) received within a certain period of time (i.e. all Providers currently in process that were received by Gemini 3 weeks ago). The User will first toggle left to choose a month, other than the current month and then select the day of that month as the beginning date of the desired date range. The User will then click back into the Specify Date Range section and repeat, selecting the end date of the desired date range. The User will then click outside of the Specify Date Range section to initiate the date range specified, which will now show on the page and available for download.
Search - Within the "Search By:..." section on the In Process report page, the User may search for an individual Provider. The suggested use for the Search feature is for speed and convenience in information look-up or taking actions offered within the Provider In Process report. Searches may be performed by Name, NPI Number, CAQH number, Client ID or Social Security Number.
Sorting - By clicking on a particular report field header, the User may sort the report by that particular field of information. Multiple clicks on the report field header will result in ascending/descending ordering as desired by the User.
Provider Record Selection - By double clicking within the row of a particular Provider, the User will be transferred to that Provider's individual record.
Mark Report as Favorite - By clicking the Star symbol next to the Search section of the In Process report, the User can choose the In Process report as a favorite shown on the User's dashboard for convenience in navigating directly to the In Process report from the dashboard.
Actions To Take - The Action to Take drop down offers the User various actions that can be taken on a particular Provider's record. Actions available may be dependent on the Provider's status in Gemini1.
Stop Credentialing - By selecting Stop Credentialing, the User will completely stop the PSV process (verification request, Provider/3rd Party outreach, etc.). Thereafter, the User will be obligated to either approve (Client has processed the Provider credentialing in-house) or terminate the Provider. NOTE: Once the Stop Credentialing is selected, the Provider's PSV process may not be restarted at a later time, from the point that the PSV process was originally stopped. Should the User wish to restart the PSV process at a later date, the User will be required to resubmit a new Provider application (See Upload Article) request. Therefore, the Stop Credentialing option should not be selected should the User wish to pause the credentialing process. In this case, it is recommended that the User contact Gemini for instruction on how to proceed.
Termination - By selecting Terminate Provider, the User may terminate that Provider, which requires a termination date entered and a stated reason for termination (optional).
Fast Track - By selecting Fast Track while a Provider is in an In Process status, the User may change the processing of the Provider PSV from standard to expedited. This may result in an additional charge to the file processing fee, therefore the User should consult the Agreement fee structure and service details prior to triggering the Fast Track service on the Credentialing page.
High Priority - By selecting High Priority while a Provider is in an In Process status, the User may change the processing priority of the Provider's PSV ahead of other Client applications that may have been submitted previously. This will not result in an additional charge to the file processing fee. Processing schedule and follow up attempts are not expedited when a Provider application is chosen as High Priority, as will be when the Provider application is chosen as Fast Track.
*Be sure to select "SAVE" after Actions are made.